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Astronaut

Re: Refrigerator auto-fill water pitcher leaks

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I have had the same issue since I got my referigerator.  The replacement part is $90!  Quite a lot for a plastic container... and it seems like others that received replacements had similar issues as well so I don't want to spend that much money on an already expensive refrigerator.  I am out of warranty but it has happened since i got the appliance.  (only 2 years ago).  I wish Samsung would resolve this issue...

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Asteroid

Re: Refrigerator auto-fill water pitcher leaks

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I got a replacement and it does the same thing, leaks all over my feet and floor! So frustrating!

 

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Constellation

Re: Refrigerator auto-fill water pitcher leaks

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This seems like a big problem.  I just purchased the fridge and am having the same problem.  It seems like the problem is that seam is in the front of the pitcher.  Is Samsung planning on redesigning it?

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Constellation

Re: Refrigerator auto-fill water pitcher leaks

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I received my brand new Samsung refrigerator 2 days ago (RF23R6301SR/AA) and I am having the exact same issue. I have tried to dry the seal and re-seat it multiple times... neither solution has worked. 

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Constellation

Re: Refrigerator auto-fill water pitcher leaks

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Only had our new fridge for about 3 months.  The pitcher has leaked from the front since day 1.  It just seems worse now.  I noticed that compared to the back, it has a very slight bow at the seal.  Probably just enough to cause the dribble.  Looking at other posts, it seems this is a common defect.  How do I replace just the clear pitcher?

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Samsung Moderator
Samsung Moderator

Re: Refrigerator auto-fill water pitcher leaks

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Could you send me a private message with the full model and serial number?


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Constellation

Re: Refrigerator auto-fill water pitcher leaks

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Sent you a private message.

 

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Samsung Moderator
Samsung Moderator

Re: Refrigerator auto-fill water pitcher leaks

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@sylvia51 Thank you! I will follow up with you there.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: Refrigerator auto-fill water pitcher leaks

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I will send you a message since this is happening now to my second pitcher I received as well.

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Constellation

Re: Refrigerator auto-fill water pitcher leaks

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What's the solution?  I just recieved my new pitcher and lid, and it still leaks when pouring.  Is there going to be a updated pichter that doesn't leak. After what we all paid for these fridges I won't live with a leaking water pitcher.  

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