To fix this take off the gasket and replace with a rubber band and then put the gasket back on over the rubber band. This will make the gasket thicker and will stop the leak. At least this worked for me.
I just purchased my samsung fridge and everytime i pour water out of the auto-fill pitcher it leaks from the top. This seems to be a common topic based on multiple other threads with the same issue. How do we contact Samsung support to cover a replacement under warranty?
Top is secured, it seems to be an issue with the gasket/seal or perhaps the seam on the plastic itself.
How do you wash the pitcher? Can I have your full model code and serial number via private message?
We just installed this new refrigerator and began to use the water pitcher and discovered that it dribbles from the rim when pouring. It appears the front of the pitcher is bowed out slightly and does not fully seat against the seal. A quick search shows several commenters with the same issue. Please identify what can be done to resolve this.
I'm sorry to hear that, can you send me a private message with your full model and serial number? Also pictures of the water pitcher leaking?
My refrigetator is under warranty and the autofill pitcher keeps leaking. How can I get a replacement? Also th edoor handle keeps coming loose and I have to take it off and reinstall. I'm having quite a few minor issues with this fridge and it's less thatn a year old. Please let me know how to contact Samsung.
Hi, I've had the same problem, so I contacted Samsung and they're sending a replacement under warranty. (one year) If you want a quick fix, I tried running a strip of electrical tape around the seam where the clear plastic meets the white cover and for me the problem stopped. Of course remove any condensation first and make sure the tape seam is at the back of the pitcher, not the front. Once around with tape is enough. I agree the slight weight of the water pushes on the front of the pitcher when pouring and drips ooze out. I do like the convenience of the built in pitcher idea. Enjoy it much more when it no longer drips. Good Luck, Rick