I'm sorry to hear that, can you send me a private message with your water pitcher leaking so that I may look into this?
Ours leaks also! Bought frig early January.
Hey Support.. "many" of us have the "same" problem. Probably a good time to take action, fix the flaw and send out new water pitchers that are leak proof.. to all who have purchased within the last 12 months.
To fix this take off the gasket and replace with a rubber band and then put the gasket back on over the rubber band. This will make the gasket thicker and will stop the leak. At least this worked for me.
I just purchased my samsung fridge and everytime i pour water out of the auto-fill pitcher it leaks from the top. This seems to be a common topic based on multiple other threads with the same issue. How do we contact Samsung support to cover a replacement under warranty?
Top is secured, it seems to be an issue with the gasket/seal or perhaps the seam on the plastic itself.
How do you wash the pitcher? Can I have your full model code and serial number via private message?