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Samsung Moderator
Samsung Moderator

Re: Samsung fridge auto-fill pitcher leaking

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I apologize for the confusion! I looked into your account, and it was just a glitch in the system. You don't need to worry about it; we have your information and will reach back out to you privately once we have your new pitcher ordered Smiley Happy 


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Asteroid

Re: Samsung fridge auto-fill pitcher leaking

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Ok. I hope I get it soon because it hasn't been a smooth process to get a new pitcher. 

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Constellation

Samsung refridgerator self filling water pitcher leaks

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This was my favorite thing about the refrigerator and the main reason I bought it but it's only a few months old, always washed by hand but constantly leaks. Have tried resealing, drying it, nothing works,  it continues to leak. It's very sad and messy

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Samsung Moderator
Samsung Moderator

Re: Samsung refridgerator self filling water pitcher leaks

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Good morning, I am sorry to hear about your pitcher! Please send a private message with the model code, the serial number and copy of the proof of purchase for the fridge. I will be happy to assist you! http://bit.ly/2XERsky



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Constellation

Refrigerator auto fill water pitcher is leaking from the front. No solutions found.

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I just purchased a brand new Samsung Refrigerator with the Auto Fill Water Pitcher and it continues leak. No fixes have been found.

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Samsung Moderator
Samsung Moderator

Re: Refrigerator auto fill water pitcher is leaking from the front. No solutions found.

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Where is the leaking coming from? Are you handing washing the pitcher or putting it into the dishwasher?

 

 

 

- If you're within the one year warranty, you can private message one of our moderators to have a replacement sent to you. http://bit.ly/33ipYnO
- If you're OUT of warranty, I recommend reaching out to our part distributor, J & J Parts, at 800-627-4368 or samsungparts.com


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Astronaut

Re: Refrigerator auto fill water pitcher is leaking from the front. No solutions found.

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Same problem here.

 

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Asteroid

refrigerator auto fill pitcher

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I purchased a new refrigerator in July and since the purchase, the auto water fill pitcher has leaked under the spout.  I have cleaned, reseated, etc...several times and nothing has helped.    It is a mess anytime anyone uses it!  HELP!

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Samsung Moderator
Samsung Moderator

Re: refrigerator auto fill pitcher

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Do you hand wash or use a dishwasher to clean your pitcher?







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Asteroid

Re: refrigerator auto fill pitcher

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Hand wash only

 

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