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Asteroid

Re: Refrigerator AUTOFILL pitcher leaks

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So far, they just send a new one. Not really a solution.

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Constellation

Re: Refrigerator AUTOFILL pitcher leaks

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We have found the same thing. It leaks around the rim on the edge you pour from. 

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Samsung Moderator
Samsung Moderator

Re: Refrigerator AUTOFILL pitcher leaks

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Oh no!  Could you send me a private message so that I can get some additional information?  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Constellation

Refrigerator Auto Fill water pitcher leaking

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Hi we have model # RF28R7351DT/AA

and the front of the water pitcher leaks everytime we use it... We paid a lot of money for this fridge for this to leak, we have checked everything on it and still leaks.. How can we get a replacement, this is still under warranty 

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Samsung Moderator
Samsung Moderator

Re: Refrigerator Auto Fill water pitcher leaking

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I'm sorry to hear that, can you send me a private message with your full serial number so that we can look into all options possible? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Re: Refrigerator Auto Fill water pitcher leaking

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I have this same issue and my refrigerator is just a few months old?  

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Astronaut

Re: Refrigerator Auto Fill water pitcher leaking

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Same problem. They sent me a replacement pitcher and the same thing happened. Very frustrating. 

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Constellation

Auto fill water pitcher leaking

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My water pitcher is leaking in the front below the pour spout around the seal. It is put on correctly and I have tried several times.

 

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Samsung Moderator
Samsung Moderator

Re: Auto fill water pitcher leaking

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I'm sorry to hear that, can you send me a private message with your water pitcher leaking so that I may look into this? 

 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: New water picher leaking AGAIN

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Ours leaks also! Bought frig early January.

Hey Support.. "many" of us have the "same" problem. Probably a good time to take action, fix the flaw and send out new water pitchers that are leak proof.. to all who have purchased within the last 12 months. 

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