cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Samsung Moderator
Samsung Moderator

Re: Refrigerator auto-fill water pitcher leaks

JUMP TO SOLUTION

I'm sorry to hear that, can you send me a private message with your full model and serial number and pictures of the water pitcher leaking? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Constellation

Re: Refrigerator auto-fill water pitcher leaks

JUMP TO SOLUTION

I've sent a PM with all the info and pictures and have still not received a response.

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Refrigerator auto-fill water pitcher leaks

JUMP TO SOLUTION

@usercb1bvWkMfO    I apologize, we have not received a private message from you. Please resend your information to this PM Link.

 

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Constellation

Re: Refrigerator auto-fill water pitcher leaks

JUMP TO SOLUTION

resent to the PM Link as requested

Capture.JPG

Reply
Loading...
Highlighted
Astronaut

Re: Refrigerator auto-fill water pitcher leaks

JUMP TO SOLUTION

I have had the same issue since I got my referigerator.  The replacement part is $90!  Quite a lot for a plastic container... and it seems like others that received replacements had similar issues as well so I don't want to spend that much money on an already expensive refrigerator.  I am out of warranty but it has happened since i got the appliance.  (only 2 years ago).  I wish Samsung would resolve this issue...

Reply
Loading...
Highlighted
Asteroid

Re: Refrigerator auto-fill water pitcher leaks

JUMP TO SOLUTION

I got a replacement and it does the same thing, leaks all over my feet and floor! So frustrating!

 

Reply
Loading...
Constellation

Re: Refrigerator auto-fill water pitcher leaks

JUMP TO SOLUTION

This seems like a big problem.  I just purchased the fridge and am having the same problem.  It seems like the problem is that seam is in the front of the pitcher.  Is Samsung planning on redesigning it?

Reply
Loading...
Highlighted
Constellation

Re: Refrigerator auto-fill water pitcher leaks

JUMP TO SOLUTION

I received my brand new Samsung refrigerator 2 days ago (RF23R6301SR/AA) and I am having the exact same issue. I have tried to dry the seal and re-seat it multiple times... neither solution has worked. 

Reply
Loading...
Highlighted
Constellation

Re: Refrigerator auto-fill water pitcher leaks

JUMP TO SOLUTION

Only had our new fridge for about 3 months.  The pitcher has leaked from the front since day 1.  It just seems worse now.  I noticed that compared to the back, it has a very slight bow at the seal.  Probably just enough to cause the dribble.  Looking at other posts, it seems this is a common defect.  How do I replace just the clear pitcher?

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Refrigerator auto-fill water pitcher leaks

JUMP TO SOLUTION

Could you send me a private message with the full model and serial number?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...