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userWscYVXpmbq
Constellation

Refrigerator auto-fill water pitcher leaks

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Refrigerator model RF23M8070SR/AA

AUTO-REFILL water pitcher leaks on the front rim when pouring water into a glass. The top of the pitcher is properly attached to the container but still leaks. Any solutions or any way to replace the water pitcher? Enjoy this auto-fill feature multiple times a day. 

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Samsung Moderator
Samsung Moderator

Re: Refrigerator auto-fill water pitcher leaks

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We are sorry to hear about this. Please send the serial number to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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82 REPLIES 82
Gpf2ez
Constellation

Re: Refrigerator auto-fill water pitcher leaks

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I have this issue at intermittently also. Sometimes taking the lid off and reseating it helps.

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userWscYVXpmbq
Constellation

Re: Refrigerator auto-fill water pitcher leaks

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Attempted to reseat multiple times. Didn't work. 

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Samsung Moderator
Samsung Moderator

Re: Refrigerator auto-fill water pitcher leaks

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We are sorry to hear about this. Please send the serial number to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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userXc7EpgVPy5
Constellation

Re: Refrigerator auto-fill water pitcher leaks

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We have the same issue, ordered a replacement DA97-17395A under warranty and the brand new pitcher leaks too. Is there a way to fix this?

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Community Manager
Community Manager

Re: Refrigerator auto-fill water pitcher leaks

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We are sorry to hear about this. Please send the serial number to this PM Link.

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sk44tyler
Constellation

Re: Refrigerator auto-fill water pitcher leaks

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I received my brand new Samsung refrigerator 2 days ago (RF23R6301SR/AA) and I am having the exact same issue. I have tried to dry the seal and re-seat it multiple times... neither solution has worked. 

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userpmu0vrCep6
Constellation

Re: Refrigerator auto-fill water pitcher leaks

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Only had our new fridge for about 3 months.  The pitcher has leaked from the front since day 1.  It just seems worse now.  I noticed that compared to the back, it has a very slight bow at the seal.  Probably just enough to cause the dribble.  Looking at other posts, it seems this is a common defect.  How do I replace just the clear pitcher?

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Samsung Moderator
Samsung Moderator

Re: Refrigerator auto-fill water pitcher leaks

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Could you send me a private message with the full model and serial number?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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sylvia51
Constellation

Re: Refrigerator auto-fill water pitcher leaks

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Sent you a private message.

 

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