I am having the same issue with my pitcher. I have tried resetting the lid multiple times and it leaks every time we use it. Has anyone found a way to fix this? I bought my fridge about 5 months ago.
Hi, I bought this fridge model: RF28R7351SG/AA about 4 months ago, and the pitcher is leaking water right where the lid meets the container under the nozzle. Has samsung created a new pitcher that doesn't leak?
I would like a new one since this should be under warranty still. Thanks!
Can I have your full model code and serial number via private message?
No they haven't fixed it yet. A few months ago i finally got them to understand the problem and they sent me a new pitcher, it did the same exact thing. Today, I am trying again. They want me to put in a repair request again. That doesn't help. It makes you try to schedule a home visit. I don't need that. I just need a pitcher that works. how did they mess this up so badly?! This pitcher was what differentiated this frig and they got it wrong?!?!
Please send the model and serial numbers to this PM Link.