I'm sorry to hear that can you send me a private message with your full model and serial number?
How do you wash the pitcher? Can I have your full model code and serial number via private message?
I am having the same problem with the auto fill pitcher in my RF28R7351SG/AA. It has leaked since the day we got it. This was a main selling feature when we bought this refigerator.
Mine also leaks. We just bought this refrigerator (instead of one by LG that we liked a little more) due to the auto-fill pitcher, and apparently it suffers from a bad design problem? Has anyone received a replacement pitcher that seals properly and does not leak? In other words, has Samsung fixed the issue or are they still sending out pitchers where a large percentage leaks?
I still have 24 days of my return policy left, don't want to return it for "only the pitcher" but seriously - what gives??