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Astronaut

Re: Refrigerator auto-fill water pitcher leaks

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Sup people. I like memes

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Constellation

Re: Refrigerator auto-fill water pitcher leaks

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My autofill pitcher also leaks.  Would like a new one that does not leak.

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Samsung Moderator
Samsung Moderator

Re: Refrigerator auto-fill water pitcher leaks

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I'm sorry to hear that can you send me a private message with your full model and serial number?


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Constellation

Re: Refrigerator auto-fill water pitcher leaks

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Big shocker here but mine is leaking as well, for a 3k fridge this is completly unacceptable

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Constellation

Re: Refrigerator auto-fill water pitcher leaks

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I have the same problem. Tried drying the gasget, reseating it didn't work.

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Constellation

Re: Refrigerator auto-fill water pitcher leaks

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I'm having the exact same issue. Did Samsung ever resolve your problem? I can't figure out how to get ahold of warranty/support for defective parts.

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Samsung Moderator
Samsung Moderator

Re: Refrigerator auto-fill water pitcher leaks

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How do you wash the pitcher? Can I have your full model code and serial number via private message?







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Constellation

Re: Refrigerator auto-fill water pitcher leaks

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I am having the same problem with the auto fill pitcher in my RF28R7351SG/AA. It has leaked since the day we got it. This was a main selling feature when we bought this refigerator.

 

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Samsung Moderator
Samsung Moderator

Re: Refrigerator auto-fill water pitcher leaks

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@rjazz1369 I would like to look into this for you! Can you send me a private message with the serial number as well as some photos of where the leak is coming from?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Astronaut

Re: Refrigerator auto-fill water pitcher leaks

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Mine also leaks. We just bought this refrigerator (instead of one by LG that we liked a little more) due to the auto-fill pitcher, and apparently it suffers from a bad design problem? Has anyone received a replacement pitcher that seals properly and does not leak? In other words, has Samsung fixed the issue or are they still sending out pitchers where a large percentage leaks?

 

I still have 24 days of my return policy left, don't want to return it for "only the pitcher" but seriously - what gives??

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