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Community Manager
Community Manager

Re: Refrigerator auto-fill water pitcher leaks

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We would be happy to take a look into this for you. Can you send us a private message at the link below?

http://bit.ly/2hQXHNu

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Constellation

Re: Refrigerator auto-fill water pitcher leaks

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I am having the same issue as everyone else! Leaking no matter what I do!

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Constellation

Re: Refrigerator auto-fill water pitcher leaks

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Same issue. Mine has leaked since day one. Highly frustrating. 

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Astronaut

Re: Refrigerator auto-fill water pitcher leaks

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Having this same issue. Have tried removing the lid and resetting. Have tried drying the seal off. Nothing seems to help

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Astronaut

Re: Refrigerator auto-fill water pitcher leaks

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Our new auto fill pitcher leaks as described in previous replies.  We have also tried the mentioned solutions.  It is quite frustrating as we use the pitcher daily.  Any solutions???

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Constellation

Re: Refrigerator auto-fill water pitcher leaks

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We have a new RF28R7351SG and our auto fill water pitcher also leaks pretty bad from the front seal when you pour.  Please help with this issue!  We bought this refrigerator for this water pitcher feature and have been disappointed that it's been leaking after having the fridge for 1 week. 

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Astronaut

Re: Refrigerator auto-fill water pitcher leaks

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I am also having this problem, brand new and very dissappointed that this is happening. We have "reseated the lid" and it does NOT help. What is the solution...

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Constellation

Re: Refrigerator auto-fill water pitcher leaks

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I have same issue. Just received new replacement after waiting 6 weeks and on the very 1st pour, having the very same problem. What a poor design.  Is there anyone who doesn't have this issue?

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Astronaut

Re: Refrigerator auto-fill water pitcher leaks

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I wish I could say I don't, but I do. Also on 2nd pitcher and it did same exact thing.

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Samsung Moderator
Samsung Moderator

Re: Refrigerator auto-fill water pitcher leaks

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@userFjBxKF15Ac Can you send a private message here with your full model and serial number of the fridge as well as photos of the leak on the pitcher?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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