I have same issue. Just received new replacement after waiting 6 weeks and on the very 1st pour, having the very same problem. What a poor design. Is there anyone who doesn't have this issue?
Thank you for reaching out. Will you please send a private message with the full model code and serial number? http://bit.ly/2XERsky
My pitcher was leaking after two weeks of use and I just got my replacement pitcher and it started leaking right away again.
Please tell me there is a solution to this problem because I use the pitcher a lot every day, between filling my sodastream bottles and my daughter's sports bottles.
Could you send me a private message with the full model and serial number or any ticket numbers you may have been given?
Same here! It looks like a really bad design where the gasket is not making full contact where the plastic is not flat.
Mine is being serviced under warranty and the tech replaced it with a second unit that leaks. He took off the seal and flipped it around. It stopped leaking just until he left. Now the new one is leaking worse than the original one.
They're ordering a THIRD pitcher!
Have had RF28R7351SR for two months and the pitcher has leaked from day one. Have tried dried fitting and flipping the seal. Has there been a solution as this seems to be a widespread issue. Please provide me with a contact to leverage to help resolve as this was one of the main reasons my wife wanted me to purchase this unit over LG.