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Samsung Moderator
Samsung Moderator

Re: Refrigerator auto fill water pitcher is leaking from the front. No solutions found.

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Where is the leaking coming from? Are you handing washing the pitcher or putting it into the dishwasher?

 

 

 

- If you're within the one year warranty, you can private message one of our moderators to have a replacement sent to you. http://bit.ly/33ipYnO
- If you're OUT of warranty, I recommend reaching out to our part distributor, J & J Parts, at 800-627-4368 or samsungparts.com


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Astronaut

Re: Refrigerator auto fill water pitcher is leaking from the front. No solutions found.

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Same problem here.

 

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Asteroid

refrigerator auto fill pitcher

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I purchased a new refrigerator in July and since the purchase, the auto water fill pitcher has leaked under the spout.  I have cleaned, reseated, etc...several times and nothing has helped.    It is a mess anytime anyone uses it!  HELP!

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Samsung Moderator
Samsung Moderator

Re: refrigerator auto fill pitcher

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Do you hand wash or use a dishwasher to clean your pitcher?







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Asteroid

Re: refrigerator auto fill pitcher

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Hand wash only

 

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Asteroid

Re: refrigerator auto fill pitcher

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You can clearly see, where the container itself, right under the spout where it meets the seal, that the container has a very slight protusion.  Obviously a manufacturing flaw, that prevents the seal to be tight.  I will be more than happy to provide a photograph to an email address.  

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Samsung Moderator
Samsung Moderator

Re: refrigerator auto fill pitcher

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That was going to be my next request lol Smiley Happy Please provide the photo of the leaking pitcher as well as the full model and serial number here: http://bit.ly/2sSxapD


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Asteroid

Re: refrigerator auto fill pitcher

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Al, just making sure that you received my information yesterday.  Thank you so much for your assistance.

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Constellation

Re: Refrigerator auto-fill water pitcher leaks

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My pitcher leaks too. Frig is about 8 months old. Very annoying. Have to pour over the sink. 

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Constellation

Re: Refrigerator auto-fill water pitcher leaks

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There is a fix for this...remove the gasket and put a rubber band where the gasket sits and then put the gasket over the rubber band. This makes the gasket thicker and seems to work for me.

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