Original topic:

Refrigerator door flap doesn't open when closing

(Topic created on: 1/22/21 8:28 AM)
userKr9Qt6aCWD
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Kitchen and Family Hub

Hi, I just purchased a brand new Samsung refrigerator RF262BEAESR. The left door flap doesn't open when closing the door. I have to manually open the flap before closing or lift up the door and then close it. I was told I needed "snap rings" but I wasn't provided any at delivery. Can I know the part # for the snap rings and could someone send some out to me so I can install them on my doors?

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