Original topic:

Refrigerator freezing up

(Topic created on: 3/1/21 11:17 AM)
user5Hn80IfYWF
Astronaut
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Kitchen and Family Hub

Model RF263BEAESG//AA I paid good money for this French door with water and ice in the door and it is basically a piece of garbage.  It keeps freezing in the back and causing it to lose its temperature.  It is only 2 1/2 years old.  Out if warranty.  I will never buy another Samsung refrigerator again.   There should be no reason I should have to do this manually every 6 months.  Advise anyone you know not to buy this refrigerator 

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2 Replies
userjAo4xvCu21
Astronaut
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Kitchen and Family Hub

I have the same problems, will never own a Samsung product ever. I have also told family and friends. 

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SamsungJam
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

We would be happy to look into this for you.  Could you send me a private message with your model and serial number?  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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