Original topic:

Refrigerator ice bucket stuck and broke

(Topic created on: 12/8/20 9:45 AM)
userZwiixvymVP
Asteroid
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Kitchen and Family Hub

The ice bucket in my refrigerator broke. I own the RF28R7351SG. I do my weekly cleaning of the fridge to get the ice out, if i don't the ice dispenser sounds like it's about to explode because it's frozen, which is VERY annoying. This last time i pulled out the ice bucket like i usually do, but this time one of the plastic pieces broke off. Attached are some pictures. This fridge is barely a year old and gives me the most headache of any appliance I own. Please make this right and replace it. Thank you.

 

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2 Replies
SamsungLou
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

I will be happy to have this serviced for you. Can you please verify the following information in a private message?
 

Model Number:

Serial Number:
Place of purchase:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number: 
Email Address: 
Preferred method to be reached (SMS, email, or phone): 


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userZwiixvymVP
Asteroid
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Kitchen and Family Hub

@SamsungLou - Hi, I sent you a private message last week so all my information isn't displayed on this message board and haven't received a response yet.

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