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userZJQc215jMP
Asteroid

Refrigerator model RF28HFEDBSR freezing on outside of cabinet

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I moved out refrigerator model RF28HFEDBSR to clean and found  a small puddle of water from  condensation.

There is an area near the top center of the  outside cabinet  that is frozen. Literally, there is a discolored area that water will freeze on.  Photo attached

  I thought when I bought  this great big over priced machine this sort of problem was a thing of the past.

 What is causing this ?20170529_141028.jpg

1 SOLUTION

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userZJQc215jMP
Asteroid

Re: Refrigerator model RF28HFEDBSR freezing on outside of cabinet

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So what IS the purpose of this  "community" blog  or whatever you  call it ?

 

Here is what I know .... 

  • I have a SAMSUNG refrigerator that is only 3 years old that is starting to act like it 20 years old.
  • I also own a SAMSUNG washing machine that had to recalled because they explode.
  • SAMSUNG phones are as dangerous as hand grenades.

My take away is that I am NEVER buying another SAMSUNG product - pure junk 

 

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11 REPLIES 11
Samsung Moderator
Samsung Moderator

Re: Refrigerator model RF28HFEDBSR freezing on outside of cabinet

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How long has this been going on?  What temperature is this set for?


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userZJQc215jMP
Asteroid

Re: Refrigerator model RF28HFEDBSR freezing on outside of cabinet

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Just found it today, probably has been going on for a while.  Temp set to 34

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Samsung Moderator
Samsung Moderator

Re: Refrigerator model RF28HFEDBSR freezing on outside of cabinet

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Would you send us a private message with the serial number?


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userZJQc215jMP
Asteroid

Re: Refrigerator model RF28HFEDBSR freezing on outside of cabinet

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How do I send you a private message ?

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Samsung Moderator
Samsung Moderator

Re: Refrigerator model RF28HFEDBSR freezing on outside of cabinet

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Click my name and the option will show up on the next screen. 


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userZJQc215jMP
Asteroid

Re: Refrigerator model RF28HFEDBSR freezing on outside of cabinet

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Am I going to get an answer on this ???

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userZJQc215jMP
Asteroid

Re: Refrigerator model RF28HFEDBSR freezing on outside of cabinet

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>This would need to be serviced.  Looking at the information provided, it looks like the warranty expired in 2015.  We could set it up for service but you would be responsible for the cost.  Would you like us to set that up?

 

 

Can you tell me what the problem is so I can do some research and determine if I need to call a service tech ?

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Samsung Moderator
Samsung Moderator

Re: Refrigerator model RF28HFEDBSR freezing on outside of cabinet

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Regretfully we mods are not certified technicians so sadly we cannot offer exact diagnosis or parts suggestions. Just based on the information you have provided, it is recommended to have an authorized technician take a look at it. 


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userZJQc215jMP
Asteroid

Re: Refrigerator model RF28HFEDBSR freezing on outside of cabinet

JUMP TO SOLUTION

So what IS the purpose of this  "community" blog  or whatever you  call it ?

 

Here is what I know .... 

  • I have a SAMSUNG refrigerator that is only 3 years old that is starting to act like it 20 years old.
  • I also own a SAMSUNG washing machine that had to recalled because they explode.
  • SAMSUNG phones are as dangerous as hand grenades.

My take away is that I am NEVER buying another SAMSUNG product - pure junk 

 

View solution in original post

Reply
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