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Refrigerator model RF28HMEDBSR/AA ice maker issues

Hello - I purchased a new Samsung refrigerator (Model RF28HMEDBSR/AA, <edit>) on November 1, 2017. It has worked flawlessly until about 8 months ago. At that time the ice maker frosted over and quit making ice. I went through the forced defrost procedure, cleaned out the frost build-up and it worked fine again. I now have to perform this procedure more and more frequently. Now I have to do it every month. Obviously, this is not acceptable.

When I perform an internet search, I fnd this is a very common problem. And, therefore must be a design flaw or manufacturing defect. Do you have a solution?

Thank you

4 REPLIES 4
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Constellation

Re: Refrigerator model RF28HMEDBSR/AA ice maker issues

Ever get a response or resolution? Im going on 2 years with same issue.

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Constellation

Re: Refrigerator model RF28HMEDBSR/AA ice maker issues

Yes, because my home is somewhat rural, it took some time to find a qualified repair service. Now its done and my ice maker is working perfectly.

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Constellation

Re: Refrigerator model RF28HMEDBSR/AA ice maker issues

I also have the same problem.

I don't see the solution he refers to.

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Constellation

Re: Refrigerator model RF28HMEDBSR/AA ice maker issues

Mine frosts over all the time.  This fridge is junk.  Isn't there a lawsuit?

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