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Constellation

Refrigerator model RS25H5111BC/AA making noise and not cooling properly

We have a refrigerator - model model RS25H5111BC/AA that the fan is making noise on. It also stopped cooling properly on the Fridge side, but the Freezer is fine. We let it defrost and cleaned all the dust build up out of it and it worked fine for 2 days and then went back to making the noise again. Has anyone else encountered this issue?

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Refrigerator model RS25H5111BC/AA making noise and not cooling properly

Thank you for reaching out to us. Make sure the unit is leveled and try the following steps below. 

 

https://www.samsung.com/us/support/answer/ANS00062321/

http://www.samsung.com/us/support/troubleshooting/TSG01001032/

 

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