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user1QMgtQKGBB
Asteroid

Refrigerator noise

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Fan just started making buzz/rattle noises from back of cool section on my RS265TDWP refrigerator. Any ideas?

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Samsung Moderator
Samsung Moderator

Re: Refrigerator noise

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We would recommend defrosting the unit. If the symptom persists, it will require service. You can use the following link to locate a service center in your area to obtain estimates for repair: http://www.samsung.com/us/support/service/location

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15 REPLIES 15
Black Hole

Re: Refrigerator noise

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I am sorry to hear this. How long have you had the unit? 

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user1QMgtQKGBB
Asteroid

Re: Refrigerator noise

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A couple of years.

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user1QMgtQKGBB
Asteroid

Re: Refrigerator noise

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Make that 4 years.

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Samsung Moderator
Samsung Moderator

Re: Refrigerator noise

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We would recommend defrosting the unit. If the symptom persists, it will require service. You can use the following link to locate a service center in your area to obtain estimates for repair: http://www.samsung.com/us/support/service/location

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userFp4MfU49J6
Asteroid

Re: Refrigerator noise

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I have the same noise problem.  It’s so loud, I can hear it on the second floor.  This appears to be a common issue and design flow.  Shouldn’t  this be repaired via a recall? INsread of sending everyone wHo bought your refrigerators for estimates? This is not the only affected model.  Your site is littered with the same issue on various models! 

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userIuua9gg8yz
Asteroid

Re: Refrigerator noise

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I agree!  If this is a persistant problem (noise with the cooling fan) with this refrigerator's model, this should get recalled, and customers should not have to pay for repairs.

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userSNHVVm45pS
Constellation

Re: Refrigerator noise

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I am experiencing the same issue and my refrigerator is now at 59oF, do you know if this issue got resolved? 

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Highlighted
Nebula

Re: Refrigerator noise

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@userSNHVVm45pS

I definitely understand your concern and frustration and will be glad to assist you with this matter.  All I will need is your complete model code and serial number sent to the link below.

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user4g5dSbcDwF
Constellation

Re: Refrigerator noise

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Yes, I have this problem and I posted about it the other day.  Has their been a recall?  I'm telling everyone I possibly can about how Samsung doesn't back their products, and their customer service is terrible.  

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