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Refrigerator water dispenser line / tubing cracked

(Topic created on: 2/17/21 8:51 PM)
userZ8cBIpXkqb
Constellation
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Kitchen and Family Hub

My refrigerator water dispenser line has cracked and is leaking water when used. The crack is below the freezer door about 4” to the left of the coupler. I have detached the tubing from the coupler and removed the water dispenser cover, but I am unsure about how to remove the water dispenser tubing from the freezer door to replace it. Do I pull it through the water dispenser or at the bottom of the freezer door?

Samsung Side by Side Fridge

Model: RS265TDBP/XAA-02

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SamsungLarry
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Community Manager
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Kitchen and Family Hub

I recommend letting a service technician have a look. Send your full model code and serial number via private message to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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SamsungLarry
Community Manager
Community Manager
Options
Kitchen and Family Hub

I recommend letting a service technician have a look. Send your full model code and serial number via private message to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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SamsungLarry
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Community Manager
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Kitchen and Family Hub

An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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