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Constellation

Refrigerator

Has anyone had this problem. Purchased the Family Hub refrigerator in November 2019, on July 12th, heard the horrible beeping sound and display gave a bunch of error codes. Contacted Samsung via chat since it was Sunday and afternoon hours, told to unplug fridge. July 13th got a ticket number. Service schedule and cancelled, service re-scheduled again cancelled. September 30th promised a new fridge. Fast
Forward 29 days and multiple phone calls, still without a refrigerator. Imagine living in a COBID19 world and having to go to the supermarket daily. Any suggestions?

 

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Samsung Moderator
Samsung Moderator

Re: Refrigerator

My sincerest apologies for the frustration and inconvenience this has caused. Please feel free to send me a private message with your full model code and serial number so that I can look into this for you.

 

http://bit.ly/33ipYnO


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