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Constellation

Regrigerator warranty work

What's  it take to get a scheduled appointment to get my refrigerator which is under warranty fixed?  Every repair facility won't schedule a time for someone to come out, just a window even if  we schedule several days out.  I have very tight schedule and just need to be the first on the schedule.  Not sure why that's a problem.

 

2 REPLIES 2
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Samsung Moderator
Samsung Moderator

Re: Regrigerator warranty work

I apologize for the delay! You'll need to reach out to Samsung either by phone or by reaching out to any of the moderators via private message with the following information:

-Fridge full model and serial number

-Details as to what's wrong with the fridge

-Any troubleshooting steps you have already tried

 

 

Private message link: http://bit.ly/2sSxapD     Samsung Phone Number: -1-800-SAMSUNG


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Re: Regrigerator warranty work

not yet finally got an appointment a d now it's been cancelled. parts aren't in. it. not sure how you can order parts when it hasn't even been looked at.
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