Regrigerator warranty work

[user7ZPrfXLue1]

What's  it take to get a scheduled appointment to get my refrigerator which is under warranty fixed?  Every repair facility won't schedule a time for someone to come out, just a window even if  we schedule several days out.  I have very tight schedule and just need to be the first on the schedule.  Not sure why that's a problem.

[SamsungAl]

I apologize for the delay! You'll need to reach out to Samsung either by phone or by reaching out to any of the moderators via private message with the following information:

-Fridge full model and serial number

-Details as to what's wrong with the fridge

-Any troubleshooting steps you have already tried

Private message link: http://bit.ly/2sSxapD     Samsung Phone Number: -1-800-SAMSUNG

[user7ZPrfXLue1]

not yet finally got an appointment a d now it's been cancelled. parts aren't in. it. not sure how you can order parts when it hasn't even been looked at.