The ice maker on the rf25hmedbsr is so frozen solid I cant even pry it open to get at the ice. I've manually defrosted several times but the unit always freezes up again. Now the cool vents inside the refrigerator are frosting over and plugging up, causing food to spoil if I'm not super diligent. Does any one know what Samsung will do to fix this?
I'm very sorry to hear this. We can take a look at this concern for you. Please send us a private message to the link with your serial number.