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Rsg257aabp/xaa freezer ice dispenser frosts And clogs/ only makes crushed ice

Door mounted clearview ice maker is horrible. Only makes crushed ice. eventually the ice maker frosts over and clogs so no ice drops (frost on both ice maker and door dispenser ). Have to unclog/defrost every couple of weeks. Does not solve crushed ice only problem. Sounds like Samsung has many freezer issues. Surprised no recalls or talk of class action.