Original topic:

SAMSUNG FAMILY HUB SOFTWARE UPDATE HAS DISABLED THE FRIDGE FROM WORKING 100%

(Topic created: 11-04-2021 09:12 AM)
useresBua4wT79
Constellation
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Kitchen and Family Hub

THE LATEST SAMSUNG FAMILY HUB SOFTWARE UPDATE HAS FAILED IN AN UPDATE PROCESSS AND HOW HAS COMPLETELY DISABLED THE FRIDGE 100%

 

THERE IS NO SUPPORT ON HOW TO TROUBLESHOOT SOFTWARE UPDATE ISSUES. SAMSUNGS ONLY SERVICE CENTER WITHIN 75 MILES IS ONLY 1 AND THERE IS NO HELP FOR DAYS. 

 

HOW DO YOU FLASH THE FAMILY HUB BIOS TO RESTART THE OPERATING SYSTEM TO FACTORY DEFAULT

1 Reply
SamsungStephanie
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

Hello, I apologize for the issue reported and would not be familiar with the restart of the OS however you can try to complete the update of the refrigerator manually via the USB port shown in the diagram below located to the left of the reset button as well as resetting the tablet itself for possible further assistance: 


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