Original topic:

Samsung Appliances have all failed

(Topic created: 11-04-2021 09:05 PM)
CYbold
Asteroid
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Kitchen and Family Hub

We built a new home in 2018 and furnished it with over $10,000 of new Samsung appliances and TV's. This included (2) Refrigerators (RF28HFEDTSR/AA, RF28HFEDBSR/AA), Oven (NE58F9710WS/AA), Dishwasher (DW80M9550US/AA), 75" TV (UN75MU8000FXZA), and 55" TV (QN55Q6FAMFXZA). We have had issues with every item except the 55" TV. We have the infamous ice maker issue with one fridge, and the other fridge makes noises. The dishwasher has rusting racks, I just purchased a replacement motor for the Waterwall (grinding noises), and a door seal has failed. The stove we had to replace the circuit board (with service call). The 75" TV had to have it's LCD fully replaced (the parts were covered under warranty, but I was responsible for labor). FYI - We purchased LG Washer/Dryer and microwave and have had zero issues.  I tell everyone I know not to buy Samsung.  If anyone can help me with the ice maker issue I would appreciate it.

3 Replies
SamsungStephanie
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

Hello there,  I am so sorry to hear about your dissatisfaction with Samsung however It will be our pleasure to review and assist as best as possible regarding the ice maker concern if you can send a private message with the model code and the serial number of the refrigerator in question to proceed. https://bit.ly/3p4UuiW


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CYbold
Asteroid
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Kitchen and Family Hub

I actually called Samsung today and they are sending someone to repair my ice maker for no charge.  Also, they are replacing my rusting dishwasher baskets for no charge.

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maxfridgeprob
Constellation
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Kitchen and Family Hub

I have the same issue.  Already had a warranty claim repaired and now its another.  Microwave, range, refrigerator and dishwasher all have issues,

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