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Samsung Moderator
Samsung Moderator

Re: Samsung Dishwasher #DW7933LRASR/AA "HEAVY" + "SMART AUTO" lights blinking

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Here are some steps that you can look into based on your description: http://www.samsung.com/us/support/troubleshooting/TSG01001363/

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userj0muYyGdXz
Constellation

Re: Samsung Dishwasher #DW7933LRASR/AA "HEAVY" + "SMART AUTO" lights blinking

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I've checked the drain (it drains) and the hose (not kinked), but my model (DMT400 Series) states the filter is self-cleaning and "cleaning the filter is a thing of the past."  So what's next?  The tub eventually drained, but the lights are still blinking.

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Samsung Moderator
Samsung Moderator

Re: Samsung Dishwasher #DW7933LRASR/AA "HEAVY" + "SMART AUTO" lights blinking

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For further assistance, please send us a private message to the link with your serial number. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userj0muYyGdXz
Constellation

Re: Samsung Dishwasher #DW7933LRASR/AA "HEAVY" + "SMART AUTO" lights blinking

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Why is it that I spent all this money on a high dollar Samsung dishwasher that advertises "there is no filter that requires cleaning" and that "cleaning the filter is a thing of the past" only to be told that the over-fill problem that I and others are having is due to food debris clogging the sensors?  Wouldn't a filter prevent that?  My cheap Sears Kenmore bare bones dishwasher at the office runs like a champ without all the bells and whistles, but WORKS!  Guess I know what to do next time.  Here's a bit of advise Samsung, PUT THE FILTER BACK IN THE DISHWASHER!

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userUPgxoNZwzv
Constellation

Re: Samsung Dishwasher #DW7933LRASR/AA "HEAVY" + "SMART AUTO" lights blinking

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I face this problem fairly often. In the past I dismantled my Samsung Dishwasher and mainually cleaned the overfill proble and contianer. The best I can determine this problem is caused by oil and grease getting into the sensor unit. I found a solution that works for me that does not require dismantling the dishwasher. Pour hot water from the sink into the bottom of the dishwasher then add about about a pint or so of Liquid Plumber. I stir up the mixture then start the diswasher cycle. The first thing the dishwasher does is to drain the bottom of the dishwasher containing the Liquid Plumber hot Water Mixture. I have followed this procedure 3 times now and each time the problem is fixed until the next time. 

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userRXB4tKJbne
Astronaut

Re: Samsung Dishwasher #DW7933LRASR/AA "HEAVY" + "SMART AUTO" lights blinking

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I am having the same problem with the smart auto and the heavy blinking is there something I can do??

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Samsung Moderator
Samsung Moderator

Re: Samsung Dishwasher #DW7933LRASR/AA "HEAVY" + "SMART AUTO" lights blinking

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@userRXB4tKJbne This is an over-level water error. Please check for any leaks and ensure that the unit is draining properly. 

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userwSr5DhvpF1
Astronaut

Re: Samsung Dishwasher #DW7933LRASR/AA "HEAVY" + "SMART AUTO" lights blinking

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We had parts replaced and the complete mother board replaced for the same issue of the over-level water error.  Is there a recall or what is Samsung doing to get this issue fixed?  Luckily, we have a home warranty but 3 times of service fees and the dishwasher being out of use for a month each time to wait for the part is a huge inconvenience.  We also have all Samsung applicances and this is very disappointing.

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user9oQV54oqDW
Astronaut

Re: Samsung Dishwasher #DW7933LRASR/AA "HEAVY" + "SMART AUTO" lights blinking

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Have you replaced the case break DD82-01111A

It is located on the left side of the dishwasher.

 

 

 

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jonesch70
Astronaut

Re: Samsung Dishwasher #DW7933LRASR/AA "HEAVY" + "SMART AUTO" lights blinking

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i have the exact same problem over and over again on mine and i can,t afford to keep paying more in repairs than the dishwasher even cost. please let me know if anyone can tell you what,s

the problem with these dishwashers. less than a year old and it,s about to fine it,s way to the dump!

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