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userQ92oX7fKbv
Astronaut

Samsung Electric Range Model ne59j3420sw/aa

Range had been working well. Had new kitchen floor installed, unit was unplugged and moved. When moved back and plugged back in, all seemed well, electronics were OK and everything lit up on the panel. However all heating elements are non-functional. Looked for possible fuse problem, but could not find anything. Seems like a trivial problem (reset switch?) but cannot figure this one out. Help!

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Samsung Electric Range Model ne59j3420sw/aa

Have you tried turning off the breaker for 10 minutes?

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userQu9o7gCBJv
Constellation

Re: Samsung Electric Range Model ne59j3420sw/aa

This is exactly what happened to mine, got a new vent Hood put on took my stove out unplugged and everything put it back everything work except for the burners and the oven nothing heating up

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Samsung Moderator
Samsung Moderator

Re: Samsung Electric Range Model ne59j3420sw/aa

Thank you for reaching out. How long has this been going on? And when you say everything works except the burners, are you referring to all of the burners or just one burner?

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