Original topic:

Samsung Electric Range

(Topic created on: 2/23/21 8:46 AM)
userIUZgjFmfkN
Constellation
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Kitchen and Family Hub

My 1-1/2 year old Samsung Oven Range malfunctioned a few months past warranty. The oven doesn't/can't maintain the set temperature.  I appreciate customer service extending my warranty to attempt repairs but after 2 failed repairs I'm left with a malfunctioning oven. In the end I've been told this is the best they can do which is less than satisfactory. I was told I could purchase a new range/oven. While I may have no other choice, this is not what I would call a well resolved issue and I will not consider Samsung for any future purchases. 

If anyone else has had a similar issue it would be helpful to know.

Thank you.

 

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SamsungLou
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

I am sorry to hear about this. Please send the full model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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