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Constellation

Re: Samsung Family Hub 2.0 different models / versions and software ... when can we expect updates

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Please provide an update 

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Constellation

Re: Samsung Family Hub 2.0 different models / versions and software ... when can we expect updates

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No speculation required - Tizen 4.0 is out.  When it will be available for the earlier FamilyHub models?

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Asteroid

Re: Samsung Family Hub 2.0 different models / versions and software ... when can we expect updates

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How is this a solution?

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Constellation

Re: Samsung Family Hub 2.0 different models / versions and software ... when can we expect updates

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I have the same issue.  I purchased the K model last year. The sales person told me it would get all the updates. The videos from CES indicate that we would get the update as well, but I don't have any of the new apps or Bixby. Does Samsung expect us to spend thousands of dollars in a new fridge whenever they release a newer software? 

Most of us purchased this fridge because of the Family Hub. We could have paid much less for a regular fridge. But the technology of the Hub is what sold me. We should be able to enjoy the updates.

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Galaxy

Re: Samsung Family Hub 2.0 different models / versions and software ... when can we expect updates

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Agree 

 

Samsung moderator please ask again if this is going to be rectified 

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Samsung Moderator
Samsung Moderator

Re: Samsung Family Hub 2.0 different models / versions and software ... when can we expect updates

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Thanks for your interest in our products! Regrettably, we’re unable to speculate about the release of future updates. Please stay tuned to the page, and we’ll post publicly when updates become available.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Galaxy

Re: Samsung Family Hub 2.0 different models / versions and software ... when can we expect updates

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Any updates on this? I'm waiting on my 2.0 family hub to be upgraded to the latest software. This needs to be done and not ignored please.

 

MODEL NUMBER: RF28K9580SG/AA

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Asteroid

Re: Samsung Family Hub 2.0 different models / versions and software ... when can we expect updates

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On in the same situation.

Model: RF22K9581SR/AA.

I spent a lot of money on this fridge and would like to get Ring integration!

Thanks

 

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Galaxy

Re: Samsung Family Hub 2.0 different models / versions and software ... when can we expect updates

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Same here. 

 

It will soon a year since since the last software update. 

 

It looks like no software updates are expected. 

 

Moderator can you confirm if this software is still supported ? 

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Constellation

Re: Samsung Family Hub 2.0 different models / versions and software ... when can we expect updates

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This is bull Samsung, we should have the same capabilities on our K model frigs as the M models.  I have TIZEN 3.0 SW and it says latest SW already installed.  No Spotify, smartthings, ring.  I want a refund!!!!

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