This is giving me pause. I am refurbishing my kitchen and was intending to buy a Family Hub.
But based on this thread, Samsung seem to be enforcing obsolescence on otherwise capable hardware, once it hits a couple of years old. And to add insult to injury, they're refusing to respond with anything other than a jobsworth "dunno", to customer queries.
First generation fridge user here also.... my software it up to date but lacking so many new features, like the ring app!
I went to my buddies house who has a gen2 fridge, and it updated like 40 apps for him!!!
Unacceptable support from Samsung here... They shouldn't be able to sell a product if they dont support its updates.
Smart Devices/IOT future NEEDS keen development and updates in order to remain secure ?
Why should we have 1yr old+ firmware running in our home Wi-Fi?
I was going to get all Ring cameras, but since it doesn't work with my fridge I went with the NEST because it's compatible with Google Home Hub.
It really bites that they aren't taking care of their 1st gen purchasers. I guess they expect us to purchase another $4,000 fridge after only a few years.