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Samsung Fridge leaking water down to the deli drawer

(Topic created on: 1/16/21 10:39 AM)
usernGv3fP5Mxa
Constellation
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Kitchen and Family Hub

We love Samsung Brand, we used to buy always Samsung, but got totally decepcionated about the fridge, lealing water down the deli drawer then the water turns to ice and lock the drawer, so insane and unfair to pay more than 2,000.00 dls for this fridge and now is so fustrated to deal with that and now how is facing to fix this? nobody!!! we are alone, I see a lot customers having the same problems and Samsung is not doing anything, now with the pandemic and all economics problems we have nobody respond to this big problem 

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SamsungLarry
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01001852/ If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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SamsungLarry
Samsung Moderator
Samsung Moderator
Options
Kitchen and Family Hub

Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01001852/ If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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