I have a Samsung Gas Range (NX58H5600SS/AA). Had it for about 8 months. Recently, I had some grease spill on the bottom pan. Where it spilled, it caused quite a bit of smoke and once it cooled, I noticed that the pan is warped. Seems to be pretty thin material. Anyone else have this? Is this a defective part?
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Received a response from a Samsung Rep through this post. We had several "private messages" detailing personal information on my range and it was determined that what happened to my range was not normal. It was within warranty and the rep arranged for a local Samsung Repair Company to open a service call at my home. They just came and replaced the bottom plate.
Thanks for the reply. Here is the serial number for my range: 0BGG7DDh701066T. (manufactured 7-1-16) Purchased 9/9/16.
My address is:
40 North Drive
Buffalo, New York 14216