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Asteroid

Samsung Oven

Our oven will not heat, goes back to preheat 175'

11 REPLIES 11
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Samsung Moderator
Samsung Moderator

Re: Samsung Oven

I'm sorry to hear that, how long has this been occuring? Can I have your full model number? 


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Asteroid

Re: Samsung Oven

 NX58F5500S is our model number

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Asteroid

Re: Samsung Oven

and it began on Sunday. We are big bakers/cooks - need this fixed as soon as possible. Thank you for your time

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Samsung Moderator
Samsung Moderator

Re: Samsung Oven

Please light one of the burners, then try starting the oven.


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Asteroid

Re: Samsung Oven


@SamsungLou wrote:

Please light one of the burners, then try starting the oven.


This did not work

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Samsung Moderator
Samsung Moderator

Re: Samsung Oven

@userzFZfbFQsK8    Please send your serial number to this PM Link, and we will look in to service options for you.


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Asteroid

Re: Samsung Oven

464F3D72-B0DB-4A23-8EF5-A41F4822520C.jpeg

Please see attached for the information needed. 

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Samsung Moderator
Samsung Moderator

Re: Samsung Oven

@userzFZfbFQsK8 Can you send that information to this private message link? http://bit.ly/2LSliR1


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Astronaut

Re: Samsung Oven

I am having this exact same problem! Tried lighting a burner and then turning on oven- nothing.

 

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