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usera9ddaA4Y45
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Samsung RS261MDRS beeps 11 times every 2 minutes (door alarm?)

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I have called Samsung Support twice now to troubleshoot my issues with my refrigerator. 

 

The refrigerator is beeping 11 times every 2 minutes. The manual states that one of the features is "Door Alarm Beep sound reminds you the door is open." However, there is no alarm icon on the control panel to disable the alarm, like most models seem to have (based on my online research). 

 

The door is closed and there seems to be no damage or issue with the magnetic seals for the door. The support reps that I spoke with said that there is no known way to disable the alarm, but I feel that someone somewhere must have had this same issue. 

 

Any help with this issue is GREATLY APPRECIATED. Everyone in our house is about to go crazy with the continuous beeping. 

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Samsung Moderator
Samsung Moderator

Re: Samsung RS261MDRS beeps 11 times every 2 minutes (door alarm?)

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No problem! When was the unit purchased?

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9 REPLIES 9
Samsung Moderator
Samsung Moderator

Re: Samsung RS261MDRS beeps 11 times every 2 minutes (door alarm?)

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It sounds like a sensor may be going bad. Have you tried unplugging the unit for 10 minutes?

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usera9ddaA4Y45
Constellation

Re: Samsung RS261MDRS beeps 11 times every 2 minutes (door alarm?)

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Yes, that was my fear as well. I have tried unplugging the fridge and that has not worked. :/

 

Thanks for your reply!

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Samsung Moderator
Samsung Moderator

Re: Samsung RS261MDRS beeps 11 times every 2 minutes (door alarm?)

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No problem! When was the unit purchased?

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usera9ddaA4Y45
Constellation

Re: Samsung RS261MDRS beeps 11 times every 2 minutes (door alarm?)

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2014, I think. 

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Samsung Moderator
Samsung Moderator

Re: Samsung RS261MDRS beeps 11 times every 2 minutes (door alarm?)

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You can find a repair center using the following link:  Link

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userlK7xn30wbF
Constellation

Re: Samsung RS261MDRS beeps 11 times every 2 minutes (door alarm?)

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Hi. I wanted to ask if you solved the beeping problem?
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userL7Ha0hTLaP
Astronaut

Re: Samsung RS261MDRS beeps 11 times every 2 minutes (door alarm?)

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How did you solve it?

 

I am having the same problem.

 

Thank you.

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userlK7xn30wbF
Constellation

Re: Samsung RS261MDRS beeps 11 times every 2 minutes (door alarm?)

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Hi. I’m having the same problem. .. does anyone know what causes it?

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userlK7xn30wbF
Constellation

Re: Samsung RS261MDRS beeps 11 times every 2 minutes (door alarm?)

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Did you solved the issue?
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