Samsung Range Knobs Break

[SamsungGill]

I definitely understand your frustration usersZ3oC8LenP, please provide your full model code and serial number so that we can look into this for you. 

[userDLfrPN3CtL]

Not that I believe you are going to do anything for me with my stove, please find the information below:

Model# NX58H5600SS

S/N:<HIDDEN>

[SamsungJam]

userDLfrPN3CtL, Could you shoot us a private message?

[userDLfrPN3CtL]

Not sure how to private message you!!!

[user6nvSgSsLix]

i too have the same stove and the knobs inside where it holds the shaft is cracked in 3 places.  will Samsung replace this ?  

[userierSchhAd8]

No, they refuse if it's out of warranty and will keep transfering you to J&J international to make you buy the parts even though they are defective.

[userPALqevtFZi]

Same model - same issue!!  3 of 5 are now broken.  I keep switching them out so I can cook - heaven forbid if I need to use 4 burners at once!

Not pleased!!

[userYnj0hsQcTh]

I have had the same issue and it is so frustrating. There is a point where there could be a burner leaking gas since we don't know if it is completely off or not because we have no fricken knobs. This is a huge concern! Where can you get the buttons from? Sorry we lost the manual and I am desperate at this point.  

[userwjxmKFXVG8]

Try Ebay.  There are knobs on there for $16.00 up to $36.00 and higher.  I have 5 broken knobs on mine too, but won't buy from Samsung ever again.  Too bad, I really like the stove otherwise, love the convection oven! 

Come on Samsung just admit you screwed up.

[user7BSFwarDt5]

Howdy folks,

Running into the same issue. Where can I find the model number of the range. I checked the door however don't see anything but warning label, QR code and telephone number. 

TIA