Just got home and found out that 4 of the 5 knobs on my range are broken! I'm an engineer, and I understand maybe making the knobs weaker than the range connections, but ONLY to the extent that the expected value of the replacement costs for the knobs are cheaper than the corresponding costs of fixing the range, and I don't buy that this is the case here. Somehow, I've managed to go 43 years without ONCE breaking a knob, and this, the most expensive range I've ever bought, breaks 4 knobs after 3 years???
Samsung: make this right or say goodbye to me as a customer. I know someone who just bought the same range, messaging them after this to see if they can return theirs.