Original topic:

Samsung Refrigerator Family Hub Screen Jittering

(Topic created: 04-16-2024 03:54 PM)
375 Views
ddasgu1
Constellation
Options
Kitchen and Family Hub

After about 6 months of operation on my Samsung Side by Side Fridge Model # RS22T5561SR Family hub screen is jittering uncontrollably moving screens by itself and the touch function stops working.  I turned the screen off and on but the problem repeats after a few hours.  Has anyone else seen this?

 

3 Replies
userra
Comet
Options
Kitchen and Family Hub
I read to turn the power screen off and/or your refrigerator for 2 minutes via circuit breaker, and recycle the power and check for updates. if you have tizen 6.0 software you need to use smart things app per galaxy store family hub app.
0 Likes
ddasgu1
Constellation
Options
Kitchen and Family Hub

Yah, I already tried this cycling and afterwards, it says the latest update is already applied

0 Likes
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello! Thank you for reaching out! If the information from the previous user did not help then I would recommend also reaching out to our SmartThings community using the following link: https://community.smartthings.com/

0 Likes