My Samsung refrigerator RF22n9871SG freezer has stopped freezing. Its cooling but not freezing. I have tried to restart, unplugged & replugged. Set the temp to -8F, changed the flexi zone from Cheese & Veggies to Freeze... but nothing seems to be working. I bought this fridge around 14 months back; so completely surprised to experience such an issue in such a short time period.
Any help/suggestions would be great.
I will be happy to assist you. Check the vents in the freezer to make sure that the are pushing air, and that the freezer fan is working. Also check the evaporator drain for clogs, as this will cause ice to build up and freeze in the evaporator. If you would like to check your service options, please send the serial number to this PM Link.
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