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Constellation

Samsung Refrigerator Ice Maker Not Working Model RS25J500DSG/AA

Will not produce ice.

The water works fine, there is no leaking.

Have already tried to take out the bucket, replace it.

Have already tried to "turn off ice" button, and turned back on

 

Any suggestion are greatly appreciated.

1 REPLY 1
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Product Expert

Re: Samsung Refrigerator Ice Maker Not Working Model RS25J500DSG/AA

Hi user8Z7X2Fj80w,

 

 Ice buildup and freezing into one piece blocking new ice to be allowed through the unit.

             

Please see this Video Provided by samsung care.

https://www.youtube.com/watch?v=heJu7r3JqNc

Hope you have a wonder rest of your day!
When your ice maker doesn't make ice, it could be something simple like a setting on your panel, or something more involved like a lack of water pressure in ...
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