Original topic:

Samsung is customer NO SERVICE!!

(Topic created: 08-05-2022 12:23 PM)
userYdvFiVXxEY
Constellation
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Kitchen and Family Hub

Posted here many, many times and still no resolution.  Need replacement shelf for Samsung fridge purchased in 10/2022. Uploaded pictures of what Samsung is calling a replacement shelf.  Opened many, many tickets over the phone and here.  Still nothing!

Ticket # 4164356471 dated 3/16/22

Ticket # 4164715800 Dated 4/6/22Samsung Part Identification.jpgShelf Needing to be replaced..jpgWhat Samsung Sent.jpg

2 Replies
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Kitchen and Family Hub
Have you been to the Samsung website? Maybe there you can get the help you need.
KrypticKalEl
Astronaut
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Kitchen and Family Hub
That's the main problem with Samsung, service is literally nonexistent with them. Hate to say it when they make such good tech but it is what it is.