I bought my Samsung refrigerator 2 years ago from a sears outlet. They said it was a floor model and that it only had a small
dent. So I bought it. Brought it home and we haven't had ice in over a year. I have paid 3 different techs out and everyone of them have suggested get a new machine. Unfortunately not that easy refrigerator are expensive. Mine leaks under the cooling drawer and also no ice it just keeps freezing over. The techs did try new ice machine unit and also calking in the cracks. I called Samsung and they just blew me off. Has anyone gotten any help with this. 🤪
This is happening to me now!! We've had the refrigerator for about three years. Below the crisper drawer somehow water gets in there and freezes over and our ice dispenser is frozen over and I can't get the drawer out to reset it! @samsung help!!