Original topic:

Samsung microwave starts with door open

(Topic created on: 3/24/21 6:04 PM)
userwptbY0IFb5
Constellation
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Kitchen and Family Hub

My Samsung microwave started running on its own once the door is open.  I'm not sure if it is actually emitting microwaves when the door is open but the lights are on, the microwave plate starts moving with normal sound. The model number is MG11H2020CT and it’s like 3-4 years old which apparently means there is no warranty. What baffles me is I saw some other post with users having similar problems with microwaves and it tells me there is manufacturing defect which Samsung should address not just because of cost involved but it’s a big risk and hazardous situation in household. I want Samsung manufacturing to take a note of this and suggest solutions OR to the least acknowledge and let owners know about potential problem so customers can be vigilant and careful. 

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SamsungLou
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

I will be happy to have this serviced for you. Please send the serial number to this PM Link.


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userwptbY0IFb5
Constellation
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Kitchen and Family Hub

S/N 0A427WDJ300606T

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