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Asteroid

Re: Samsung oven not heating

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Just PMed you.  

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Astronaut

Re: Gas Range not always able to heat past 175

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Sounds like you have a bad thermostat that causes it to prematurely shut off. Call the manufacturer

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Asteroid

Re: Samsung oven not heating

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UPDATE: Samsug is sending out a repair person to take a look at the issue.  I'll update after the visit Smiley Happy

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Asteroid

Re: Samsung oven not heating

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UPDATE:  It was a bad ignitor.  Samsung sent someone to repair it and it worked!  Thanks SamsungBri for all your help!

 

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Asteroid

Re: Samsung oven not heating

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UPDATE: The oven is once again not heating past 175. Very frustrated that only 6 months after the repair, the issue is back again. Can someone from Samsung help once again?

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Constellation

Re: Samsung oven not heating

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We have the same issue with ours. How can we schedule a service call? No error codes on display.

Here's a pic of model & s/n.IMG_5081.jpg

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Asteroid

Re: Samsung oven not heating

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The moderator of the group reached out to me, took all our info and then the repair place got in contact with us. It ended up being a quick repair and it's been working like new ever since. We are so impressed with how the Samsung customer service handeled our issue. Good luck!

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Asteroid

Re: Samsung oven not heating

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My oven is barely a year old and now won't heat up. We let is sit for 45 minutes and nothing happened. Really disappointed that this range cost so much and failed already. Anyone have any advice on this?

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Samsung Moderator
Samsung Moderator

Re: Samsung oven not heating

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Have you seen any error messages?  Have you attempted to reset the unit?  Could you provide the full model of the oven?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Asteroid

Re: Samsung oven not heating

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@SamsungJam Should have put that info in the first message, applogies. We did not receive any error messages and we have reset the unit. The top burners work fine and ignitors resistance seems to be within range. Registering 1400 ohms. The full model number is NX58M6630S.(might be the letter O, not the number zero, hard to tell.) Thank you for any help

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