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Samsung Moderator
Samsung Moderator

Re: Samsung oven not heating

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Please send us that information as soon as you can. 


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Constellation

Re: Samsung oven not heating

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I just bought this oven/stove a little over a year ago for a condo that i live in maybe two weeks a month. It gets used maybe 3-4x per month. Now neither the stove top or the oven will heat up enough to cook.  Please help !

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Supernova

Re: Samsung oven not heating

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I am sorry to hear this. Is the unit showing any error codes? Also, have you tried flipping the breaker for about 10 minutes? 

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Astronaut

Re: Samsung oven not heating

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Same issue as above - Samsung model number NX58K3310S. Purchased from Home Depot September 2016. Range top works fine but oven and electrical panel do not work. Checked electrical panel, found nothing. Very dissapointing.

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Samsung Moderator
Samsung Moderator

Re: Samsung oven not heating

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Could you send us a private message with the serial number?  http://bit.ly/2ihPL97


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Constellation

Re: Samsung oven not heating

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Bought oven in January 2017, mine to Is not heating up. Seems ridiculous to already be failing. What is the solution?

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Samsung Moderator
Samsung Moderator

Re: Samsung oven not heating

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userRsG9ajqVG0, please send us a private message if you'd like to get set up for service: Link

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Astronaut

Samsung oven not heating

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I'm not sure how to post directly so I am replying to a post.  We got our Samsung ove in March of 2018 and today the oven stopped working altogether, nothing is happening, just stays at 150 and no heat or fan for the convection.  This is outrageous.  What do I do?

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Honored Contributor

Re: Samsung oven not heating

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The the unit has been unplugged (Or had the breaker tripped) for at least 2 minutes and the unit still will not heat then repairs are recommended. 


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Constellation

Re: Samsung oven not heating

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I have the same issue as above.  No it did not come unplugged nor was a breaker flipped.

what is the solution?

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