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Samsung Moderator
Samsung Moderator

Re: Samsung oven not heating

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@userbgL37Vihlx    We are sorry to hear about this. Please send the model and serial numbers to this link and we will look in to this.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userVKeVgDnK3l
Constellation

Re: Samsung oven not heating

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Our Samsung oven is also less than 3 years old and the oven is not working. I have prepared food to bake and I need my oven to work right now. This is a NEW oven. There is no good reason to sell an item that should last 10+ years with cheap components which clearly are a proven problem. The burden of managing a brand is on the brand, not the client who took the risk and invested in your appliance. These complaints make me very uneasy about the investment we made in this stove and in any future Samsung appliances. 

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user2cD8PwBVoL
Astronaut

Re: Samsung oven not heating

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Mine made it 22 months. BTW my new Samsung dishwasher is scheduled to removed from my home as I write this as it does not always drink the water out which then trips an overflow sensor and makes the unit inoperable. I'm done with Samsung forever...

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user8of2DdQ4me
Constellation

Re: Samsung oven not heating

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I have the same model purchased from Best Buy as well and it stopped heating.  Before I pay over $300 for a service call on a 21 month old stove, I will purchase another more  trusted brand.  I wish samsung would at least tell us what the issue is! I have 2 of their phones, a fridge, and a microwave I have already had to replace the circuit board on after 21 months too (bought as a package).  My last maytag lasted 10 years and I am very sorry I replaced my appliances in mhy new house with samsung.  

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userhFG7Z5YwoG
Constellation

Re: Samsung oven not heating

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I bout my gas range 10/21/2017, it started to take an hour just to get to 350 and stuck at 386 when I needed 425. this happened on 10/21/2018. One year exactly, to the day? I have tried it a few more times this week and have had the same results. Very slow to heat up and never gets to temp. Thanksgiving is around the corner, I need my oven! I need help! I did buy the warranty from JCP, so I hope they can help, but seeing that it has been one year, well less since the range didn't deliver until the 30th.

 

Can this be fixed?

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userH02J8shq3V
Constellation

Re: Samsung oven not heating

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I’ve the oven issue myself , mIne is a little bit different , it hasn’t been 7 months since I bought it. Now it won’t turn on , bake thing has no heat or pilot fire.

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camcdonald1
Constellation

Re: Samsung oven not heating

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I have model Samsung NX58H9500WS/AA slide in gas oven, new appliance and all of the sudden out of nowhere the oven stopped working. The range burgers operate correctly but the oven never gets past 175 degrees. I am getting full AC village and gas supply but the oven is now completely useless and two weeks before Thanksgiving. I spent over $2,000 on this oven and expected it to last longer than this... Samsung, what is your solution to fix this?!?! S/N ending oi ...05316H

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userzum1GQFdC3
Constellation

Re: Samsung oven not heating

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We have a Samsung Chef series oven that was installed Winter of 2015. The last month or so our top section has stopped heating entirely. Model NE58H9970WS/AA Previous to this I've had ovens for years and years without one issue. It's very unusual to me that a $1000+ oven would already fail within 3 years.

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Samsung Moderator
Samsung Moderator

Re: Samsung oven not heating

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@ userjuvyDwFya2 I am sorry to hear this. We would be happy to look into this further. Can you please drop a private message here: https://bit.ly/2mQxylV with the full serial number of the range? 

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userzGC5kGBxOK
Constellation

Re: Samsung oven not heating

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That is so true.  Sorry about that  I replaced my my whirlpool range of 21 years for SAMSUNG range. Oven problems after 2 years. Fan also freezes and stop working on my SAMSUNG refrigerator. Appliances usually last for years and years. I can’t afford to keep paying repairs. It’ll be cheaper to Change brands. No more SAMSUNG  for me

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