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Constellation

Re: Samsung oven not heating

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Samsung Moderator
Samsung Moderator

Re: Samsung oven not heating

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Could you send us a private message with your full model and serial number? http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Samsung Moderator
Samsung Moderator

Re: Samsung oven not heating

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Please get that to us as soon as you can.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Constellation

Re: Samsung oven not heating

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What did Samsung do to resolve? We bought this model in Nov 2018 for a house that we were building and we didn't move into until Sept 2019. My wife noticed a few months ago that her cookies were not cooking right. Last night, preheating was stuck at 175 degrees. We have only used this stove maybe 20 times in the last year. Super disappointing.

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Constellation

Re: Samsung oven not heating

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I have the exact experience as you.  I purchased the same model 58H5600 from Home Depot.  The oven worked for 14 months, and not the oven burner will not light so the oven doesn't heat.

 

This seems like a common problem with Samsung ovens. Can Samsung provide a description of the cause and directions on how to repair this problem.  Thanks.

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Samsung Moderator
Samsung Moderator

Re: Samsung oven not heating

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Can I have your full model number and serial number via private message?

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Astronaut

Re: Samsung oven not heating

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What did it turn out to be the problem? We are facing with the same thing and wanted to see what was the problem with your oven. Thanks

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Constellation

Re: Samsung oven not heating

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I have the same issue. My gas oven is barely two years old and the oven doesn’t work. How is this possible?

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Constellation

Re: Samsung oven not heating

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Our Samsung gas range that is two years old also stopped heating. Samsung - what are you will do to fix this defective product?

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Samsung Moderator
Samsung Moderator

Re: Samsung oven not heating

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We are sorry to hear about this. Please send the model and serial numbers to this link and we will look in to this.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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