There is no solution. My 2 year old Samsung oven no longer works either. Very disgusted. I won’t buy another SamSung product again. A $1200 oven should last longer than 2 years.
I have had the same issue. Purchases this stove less than 2 yrs ago. In the first 6 months is when this started. I have a Samsung side by side and trusted the Brand and bought this stove. Big Mistake. Here we are Easter 2019 and the oven has been in the preheat mode for 50 minutes. NOT a HAPPY Easter. Pls do something Samsung.
Everything I bought from Samsung broke. This is the last time I EVER buy anything Samsung again in my life . I spent nearly 8 grand on all new Samsung appliances. Thank GOD I spent money for the extended warranty.
Washing machine - Recall because the spindle was coming off. I had to buy a new one and get refunded.
Refrigerator - icemaker went out and had 4 service calls. They finally replaced the entire icemaker .
Microwave - Bad panel replaced and still bad. Hits 7 on the keypad randomly. They are going to replace the entire unit. I am switching this over to LG.
Dryer - stopped drying. Was replaced.
Dishwasher - won't run a full cycle without shutting off. Was replaced.
Oven - won't heat at all as of today 4/22/2019. I need to place a service call tomorrow .