Purchased six items in Nov 16: double gas oven, microwave, french double door ice maker, washer/dryer, dishwasher.
The double oven top compartment has heating issues. The display says one temp while the inside is 200 degrees less than what it should be. Bottom oven works fine.
The dishwasher was giving error codes within months of install. Service member came out and fixed it, but the soap dispenser fails to open thus rendering the cycle useless.
The ice maker iced over and had to do a Forced Defrost to get it back working yesterday.
I have to say, I'm pretty disappointed with these applicances. Invested $5000 in your products and the level of effeciency is below par. I could have gone with a lesser known name brand and gotten the same if not better effeciency. Might be the last time I purchase Samsung.
same thing here.. got this electric stove 06/2016 while we was remodeling our home. we didnt have it installed til nov 2016 and the oven stop working. i always purchase samsung products, but now i dont know . i would like to know how to find out whats wrong with my electric range. i did find a serial number bu i cant find the model number on it help please and thank you
My oven Model NX58H5600S was working yesterday and now when I tried to turn it on, it says 150 and doesn't heat. I see on this forum that this is happening to many people. I already turned the breaker on and off and there is not an error message.
Did anyone ever come to a solution on this?
My NX58H5600SS purchased less than 2.5 years ago just stopped heating in the oven portion at all today. I will never buy a Samsung appliance again. A range should last much longer than 2.5 years.
I have the same problem, NX58H5600SS with the gas oven not working. Hopefully all these requests for PM's mean Samsung is helping everyone with a no cost solution to this obvious defect.
Just so everyone knows, all the Samsung rep is going to do is recommend to have the oven serviced when you PM them. Looks like the igniter is the culprit in my case, check out this video if you want to try to replace yours like I did. Do yourself a favor though and don't buy another Samsung igniter though, unless you want to replace it again in 18 months.
Wow. I sat down in front of the computer to see if there is anything posted about the Samsung ovens that will not fire the oven burner and will simply display 150 with the blinking light (my current issue with my NX58H5600SS). Did not expect to be overwhelmed by the sheer number of similar complaints/reports. More surprising, however, is that with the big number of complaints on the faulty Samsung oven products (seems like igniter is the problem) that there is no clear response from Samsung to acknowledge the issue and do right by their customers. Not a recipe to continue to keep customers, Samsung! Not sure that I will purchase another one. Consumer beware! Probably too late for the warning if you are reading this series of blogs. An oven should be much more reliable than for (less than ) 4 years of service.